I usually love you. I do. I use you whenever I can, I have your SkyMiles Amex, and I request your flights whenever I am being flown for work.
However, I’m not quite as excited about the reroute boner you pulled on me, My Lovely Wife, our two kids, and our five billion bags.
When you send an email changing our flights, rerouting us through a different city, and shortening our layover, it’s one thing. When you include in that email a note saying, “you may miss your connecting flight,” it’s another.
But THEN, when you delay our “new” flight, thereby guaranteeing that we miss our second flight, and stick us in Portland for four hours, following the almost-two-hour-delay in Minneapolis, well, that’s a bummer.
I realize people have had a shit travel season, and that this is probably the smallest type of inconvenience we could have encountered, but I am sitting here right now, and it’s annoying.